Nicotine residue harms repair staff
Apple is reportedly refusing to repair machines belonging to smokers because residue from cigarettes seeps into machines and creates a health risk for those fixing the Mac.
The Consumerist website claims it has received reports from two Mac users saing that Apple repair centres in the US have declined to fix machines under Applecare warranties, claiming that have been voided due to second-hand smoke.
"They informed me that his computer can't be worked on because it's contaminated," said one of the website's readers called Ruth.
"When I asked for an explanation, she said he's a smoker and it's contaminated with cigarette smoke which they consider a bio-hazard! I checked my Applecare warranty and it says nothing about not honouring warranties if the owner is a smoker."
Both readers took the issue up with Apple's head office, but were still denied the reapairs under their warranty.
"[Apple did] advise me that nicotine is on OSHA's list of hazardous substances and Apple would not require an employee to repair anything deemed hazardous to their health," added Ruth.
Apple was unable for comment on the story.
November 23, 2009
Dear Drugs-Forum readers: We are a small non-profit that runs one of the most read drug information & addiction help websites in the world. We serve over 4 million readers per month, and have costs like all popular websites: servers, hosting, licenses and software. To protect our independence we do not run ads. We take no government funds. We run on donations which average $25. If everyone reading this would donate $5 then this fund raiser would be done in an hour. If Drugs-Forum is useful to you, take one minute to keep it online another year by donating whatever you can today. Donations are currently not sufficient to pay our bills and keep the site up. Your help is most welcome. Thank you.
Apple 'won't repair machines belonging to smokers'